Interacting with technology shouldn't be complicated. My mission is to create digital experiences that people find simple, meaningful, and pleasurable. I do this by understanding and designing for their needs, behaviours, and mental model.
Some of the companies I've worked with include:
UX debt is real and every digital product has some to repay. Some of this debt is incurred intentionally because tough decisions have to be made. Some of this debt is incurred unintentionally because assumptions about end-users go unchecked. It's time to start paying attention to the I.O.U.'s we're writing to our users.
Use these principles to guide your creation of great web content.
Empathy, bots, and the future of designing with algorithms.
Geoff Teehan shares the story of how Facebook developed Reactions!
Collected articles from around the web on: design principles and prototyping.
Collected articles from around the web on: scrolling behaviour, eloquent javascript, change leadership, design jobs of the future, and simulating complexity.
Notes on my introductory research into how to classify search queries based on informational, navigational, and transactional intent.
Every piece of content you create for your website has a job to do. Content that doesn't have a clear job should either get one or get out.
I am abandoning Google Inbox because it fails to meet basic expectations for an email application. It's been over 2 months since I started using Google Inbox and I've had enough. I've missed a number of important messages and I don't want to miss any more.
The Guardian's recent website re-design implements some (responsive) navigation design patterns that we can all learn from.
When should you apply UX effort on an agile project to get the most out of it? Well, UX design skills are most valuable to agile processes at three key points: during modeling, during evaluation, and for facilitating day-to-day design activities.